FAQ

Do you offer services in English? Do you also offer services in any other languages?

We offer services in the 4 language of Japanese, English, Chinese and Korean.

Can you prepare several keys?

The door lock is a smart keyless lock. You can open the door using a PIN code. Please share it within your group.

▼manual

日本語 English Chinese Korean


▼ movie

What is the maximum stay length?

There are no stay length limits, however the minimum is 2 nights and 3 days as this is a special vacation rental accommodation facility.

I would like to make a booking for school trips. Would it be possible to make a reservation even if staying guests are minors?

With your consent, You can stay with underage customers only.

Can pets also stay in the rooms?

Pets are not allowed.

Can I smoke in the room?

Please refrain from smoking in the room.

Is there access to Internet?

WiFi is available in all rooms. Each room has the ID and password for the WiFi service. We do not have rental mobile WiFi routers that are portable.

How big are the rooms?

The rooms range from Studio to 1bedroom + 1bathroom with the maximum floor area of about 34 square meters.

What fixed equipment does a room have?

・40-inch TV ・Double bed ・Sofa bed ・Low table ・Air conditioning ・2-door refrigerator ・Shower facilities ・Microwave oven ・Toaster oven ・Dryer ・Washing machine ・Kettle ・Rice cooker ・Stove burner or IH cooker/Bathroom Dryer ・Pots ・Frying pan ・Plateware

What amenities does a room have?

・Shampoo ・Conditioner ・Body soap ・Bath towel ・Face towel ・Toothbrush ・Cup for toothbrushing ・Hand soap ・Slippers ・Laundry detergent ・Fabric softener ・Hangers ・Pinch hanger ・Clothes basket ・Laundry pole ・Dishwashing detergent ・Dishwashing sponge ・Pots ・Frying pan ・Strainer ・bowl ・Plateware (large and medium-sized plates, deep dish) ・Cutlery ・Mugs ・Glasses ・Kitchen knife ・Chopping board ・Ladle ・Paddle ・Tongs ・Cooking scissors ・Kitchen chopsticks ・Peeler ・Bottler opener ・Cork opener/can opener ・A box of tissues ・Toilet paper ・Shoehorn

Do you have a parking lot?

There is no parking, so please use nearby coin parking.

Is there a vending machine??

It's across the street from our apartment.

Is the accommodation tax charged?

Yes, the accommodation tax is charged. By the Osaka prefectural ordinance, the accommodation tax is supposed to be introduced. For details, please see the website of Osaka Prefecture below. On the accommodation tax of Osaka Prefecture (home page of Osaka Prefecture)For more information

Where is the accommodation facility located?

meet Me Umeda Nishi, 1-2-17 Fukushima, Fukushima-ku, Osaka City, Osaka

Where is the nearest station?

Hanshin Fukushima Station 1 minute
JR Tozai Line Shin-Fukushima Station 2 minutes
JR Fukushima Station 4 minutes
Keihan Nakanoshima Station 4 minutes

Please tell me the way from stations.

From JR Fukushima Station
After exiting from the gate, turn right and walk along Naniwa-suji Avenue.
Walk across the Joshobashi Intersection and keep walking along Naniwa-suji Avenue.
You will see “meet Me Umeda Nishi” on your left.
For more information,

From Hanshin Fukushima Station
After exiting from the gate, go left → ride up the escalator to the ground floor and walk along the Naniwa-suji Avenue → Keep walking, and you will see “meet Me Umeda Nishi” on your left.
For more information,

How is access by car?

Hanshin Expressway 5 minutes from Umeda
7 minutes from Fukushima
4 minutes from Deiribashi

How is the equipment? Can I use the kitchen, microwave oven, and washing machine, etc. freely?

All rooms are equipped with kitchen, microwave oven, and washing machine. Of course, you can use them freely during your stay.

How is access from Kansai International Airport?

●Train (JR)
About 70 minutes from JR Kansai Airport Station to JR Kanjo Line Fukushima Station by Kanku rapid train
4-minute walk from JR Kanjo Line Fukushima Station to “meet Me Umeda Nishi”

●Train (Nankai)
About 40 minutes from Nankai Kansai Airport Station to Shin-Imamiya Station by Nankai Airport Line Airport Express
About 13 minutes from JR Shin-Imamiya Station to JR Kanjo Line Fukushima Station
4-minute walk from JR Kanjo Line Fukushima Station to “meet Me Umeda Nishi”

●Bus
About 60 minutes from Kansai Airport Terminal 1 to New Hankyu Hotel by Kasai Airport Line limousine bus
About 1 minute from JR Osaka Station to JR Kanjo Line Fukushima Station
4-minute walk from JR Kanjo Line Fukushima Station to “meet Me Umeda Nishi”

●Taxi
About 50 minutes

How is access from Osaka Airport (Itami Airport)?

●Train
About 2 minutes from Osaka Monorail Osaka Airport Station to Hotarukaike
About 15 minutes from Hankyu Takarazuka Line Hotarugaike Station to Hankyu Umeda Station
About 1 minute from JR Osaka Station to JR Kanjo Line Fukushima Stations
4-minute walk from JR Kanjo Line Fukushima Station to “meet Me Umeda Nishi”

●Bus
About 22 minutes from Osaka International Airport North Terminal to Hotel Hanshin by Itami Airport Line limousine bus
4-minute walk from Hotel Hanshin to “meet Me Umeda Nishi”

●Taxi
About 20 minutes

How is access from Kobe Airport?

●Train
About 18 minutes from Kobe Airport Station to Sannomiya Station by Kobe New Transit Port Liner
About 20 minutes from JR Sannomiya Station to JR Osaka Station on the Tokaido, Sanyo Main Line
About 1 minute from JR Osaka Station to JR Kanjo Line Fukushima Station
4-minute walk from JR Kanjo Line Fukushima Station to “meet Me Umeda Nishi”

●Taxi
About 50 minutes

Please tell me how to check in.

You can check in by yourself using the tablet at the entrance on the 1st floor.Also, we will send Email to you the detailed check-in method and reservation number, so please check Email

What is the minimum time for day-use?

It can be negotiable. Please give us a call.
TEL:078-945-7331

How many persons can the room accommodate?

It depends on the rooms, but the maximum capacity is 3 – 6 persons.

Is it possible to extend a stay on the day?

It is possible, but please contact us for confirmation so that we can make a necessary arrangement with other guests.

How can I pay?

In most cases, guests are advised to pay to their intermediate site or pay by credit card. If you prefer another payment method, please contact us.

Can I pay by cash on the day?

In principle, you are advised to pay to your intermediate site or pay by credit card. If you prefer to pay by cash, please contact us.

Can you tell me which credit card can be used for payment?

For payment to your intermediate site, it depends on each intermediate site. For payment to our company, VISA, Mastercard, JCB, American Express, Diners Club can be used.

Can I get a receipt?

We can issue a receipt. If you use an intermediate site, the site will handle it. If you pay to our company, our company will issue a receipt.

When do I need to pay?

If you use an intermediate site, it depends on the site. If you pay to our company, we will arrange for the payment procedure during your stay.

Can I pay by bank transfer?

In principle, guests are advised to pay to their intermediate site or pay by credit card. If you prefer to pay by bank transfer, please contact us.